#18A – Create a Customer Avatar
For the ZipStrip I have been exploring several types of people who would be interested. I originally only started with one, but through my interviews and the responses to my previous work I have found better ways to picture who would be interested in my ZipStrip.
Customer #1: The Tough Fit
- This group is using the ZipStrip to make jackets fit better for a variety of reasons such as:
- weight transition
- pregnancy
- proportions that don't fit normal sizes (original use for Jeff who's arm length would not fit jackets if he went up a size)
- They are probably interested in a ZipStrip that fits into a jacket (black or neutral color) to not draw attention since the purpose is utility and not cosmetics
- This group is mostly middle aged adults
Consumer #2: The Fan
- This customer has a loyalty to a brand or team that they want to display in a colorful ZipStrip (UF would be the ideal first brand to reach out for this)
- They have lots of enthusiasm, but not as much money and use a ZipStrip to show spirit without buying a full jacket (official merch is expensive and jackets are especially so)
- This is a younger demographic of teenagers and adults
Customer #3: The Customizer
- This group loves to come up with new and exciting ways to change their look and add to outfits
- I gave the avatar a fun hair color, a bright ZipStrip that complements the jacket, and several pins just for fun detail
- They like that the ZipStrip is a cheap way to add an extra strip of color to any of their jackets
- This is again young people, probably no children, and smaller budget
Conclusion: I think I am much more similar to the Customizer in that I have recently gotten more conscious of how I dress, but would love a branded ZipStrip for a few nerdy obsessions. I so far have not had trouble with clothing sizes so my uses would be primarily cosmetic.
I had fun making my avatars, and especially editing to add in the different ZipStrips. My only complaint with how I ended up doing this is that after I had done the first avatar I discovered that the tool I was using had no settings to handle weight and different body types as well as really poor skin tones for different ethnicities which really felt restrictive.



You spent a lot of time on this assignment and I could tell you really enjoyed this assignment. I think I could relate to the Avator #2 the fan. I would love to be able to just zip a UF logo into my clothing. This would allow me to represent my team no matter the occasion. You did a great job! Good luck bringing this to life.
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